IT Support Specialist | Microsoft 365 Administrator | System Administrator | Windows Server | Active Directory | Azure | Intune | Networking
#contactContact MeExperienced IT Support Professional with 4+ years of experience providing Tier I & Tier II technical support. Skilled in Microsoft 365, Active Directory, Azure, Intune, Exchange Online, Windows Server Administration, Networking, VMware, PowerShell Automation, and Cybersecurity. Passionate about solving technical challenges and helping organizations maintain secure and reliable IT environments.
Built a multi-server Windows Server 2022 environment with Active Directory, DNS, DHCP, Group Policy, WSUS, BitLocker, Drive Mapping, Printer Deployment, and Folder Redirection.
Managed Exchange Online, Entra ID, Microsoft Intune, Conditional Access, MFA, and device management across enterprise environments.
Configured firewall policies, VLANs, DNS filtering, NAT, routing, and network security controls using pfSense.
Automated Active Directory, Microsoft Graph, BitLocker, reporting, user management, and system administration tasks.
Microsoft Certified
Networking & Infrastructure Certification
Email: your-email@example.com
Location: Apex, North Carolina
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Website: Maheshthapa.site